To safely remove the program, the wrong way is to locate its folder, rightclick it and select delete, while quite a number of people are still doing this. Wd smartware backsup your files in a folder on the my book drive called \wd smartware. Her files are backedup on a wd my book essential external hard drive. How do you remove the wd smartware virtual cd drive from. First you will want to insert the cd that came with the wd my book 1tb external hard drive wdbaaf0010hbknesn into the disc drive of your macintosh computer. Apr 16, 20 additionally, wd smartware pro works seamlessly with wd network attached storage drives such as my book live. How to change or remove password from wd ultra external. A notification will be displayed when the process has finished. My book duo device, with wd smartware pro, wd drive utilities, and wd. However, if you are done with wd smartware because of this problem, you can find the free alternative to wd smartware that is handy to use. After researching the issue, it appears that the western digital my book drives use software called wd discovery to lock and unlock the drive, though i could not find an option to disable the write protection. Remove wd smartware expert guide to help you uninstall wd.
The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. Wd smartware pro automates backups to both dropbox and. Once wd drive utilities is running, click on the drive erase option. It would be nice if i can remove this smartware from my drive. Dear dennis, i dont know whats going on but all my files on my external western digital my book are marked as read only. Wd digital has released new versions of my passport and my book editions. Before disconnecting your drive, right click on the wd quickview icon in the system tray near the clock in the task bar and select safely remove my book. If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful.
It automatically protects your files, photos and documents with on premise backups to a wd drive as primary storage. How do i remove this smartware software from my drive. I purchased this unit at a box store,coud ve been my first mistake. A workaround for removing western digitals smartware virtual.
Click the remove or change remove tab to the right of the program. Mar 06, 2020 wd smartware wd smartware is another great tool for recuperating access to your hard drive. Western digital my book opening the case removing the drive i recently needed to removed the drive from a western digital my book external usbesata drive enclosure. The ability to remove the wd smartware installed with the hd. Disconnect all other external drives from the computer except for the my book or my passport drive you want to update. I have looked but there is no tab or switch on the usb drive to unlock or disable the write protect. This answer explains how to disablehide the wd smartware vcd on a my book or my passport drive using either windows or mac osx. It has its software installed on a virtual cd called wd smartware which. I cant safely remove my wd external hard drive microsoft. How to change or remove password from wd ultra external drive. I have tried formatting the my book drive using file explorer, but it tells me the drive is write protected. Its a very long story, but the gist is i have a western digital my book studio 1. How to disable the western digital vcd smartware on mypassport. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended.
Remove wd smartware from your western digital passport or mybook let me teach you something if youve purchased a western digital passport or mybook drive in the past little while ive recently bought 3, youve no doubt run into the western digital smartware. Ensure that the my book or my passport drive is connected to a usb port on your computer. Wd smartware software user manual about the wd smartware software 1 about the wd smartware software wd smartware software is an easytouse backup application that gives you the power to. I recently purchased a 1tb western digital mybook essential from amazon.
How to erase wd my passport external hard drive in windows. User manual restoring the wd smartware software and disk image in addition to deleting all of the data on your my book drive, erasing or reformatting the drive also removes the wd smartware software and all of the support files, utilities, online help and user manual files. Wd smartware, a software developed by western digital technologies, inc. To safely remove the program, the wrong way is to locate its folder, rightclick it and select delete, while. If you asking to completely remove the vcd, that not possible since it built into the firmware. How to fix wd my passport access denied in windows 1087. A small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. Wd has posted the steps to remove the smartware and its vcd, mac or windows. This is a virtual drive that is setup with the harddrive that. Remove wd unlocker partition from wd my book super user. I shut down all programs that might possibly be using it, and the message still persists. My book duo desktop raid storage wd discovery software for wd backup, wd security and wd drive utilities usbc to usbc cable usbc to usba cable ac adapter disk replacement tool quick install guide.
I disabled the smartware on the wd drive with the patch from wd. Executable files may, in some cases, harm your computer. Feb 22, 2020 if you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. It always says that it is being used by another program. The software has two easytouse backup settings, allowing customers to set up. Western digital enables new smartware software on my book. Therefore, please read below to decide for yourself whether the wdsmartware. It installed a pointless virtual cd drive on my system. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. I recently got a western digital mybook external hard drive to enable time machine. Read speeds up to 2000mbs to decrease load times and get you into the game faster. Wd smartware alternative if you find that wd smartware not backing up large files in the pending backup list, then you can switch to aomei backupper standard, a free backup software designed for windows 1087. Wd smartware virtual cd manager is an application developed by western digital to help you manage the use of the vdc virtual cd.
The most common reasons for removing smartware are. Read the warning message and check the i understand checkbox. The vcd feature is added to the my passport and my book hard. In case this doesnt work, you may go back to my computer and do the same thing for cd drive f wd smartware in the list of devices with removable storage. If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport. Solved how to unlock forgotten wd hdd smartware password. If youve purchased a western digital passport or mybook drive in the past little while ive recently bought 3, youve no doubt run into the western digital smartware. Western digital my book opening the case removing the. Wd smartware backsup your files in a folder on the my book drive called \ wd smartware. This particular hard drive has the macspecific wd smartware installed. Wd smartware files pending backupwhy files not backed up. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3.
When you find the program wd my cloud, click it, and then do one of the following. Wd smartware files pending backup why files not backed up. Unfortunately, this wasnt an obvious process and this excellent article by scott cramer didnt apply to the newer version 1 tb drive enclosure i have. A workaround for removing western digitals smartware virtual cd. If you found this video, youve no doubt pulled your hair out trying to get rid of wd smartware even before mavericks came out. Windows users click here a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd.
Apr 12, 2010 uninstall wd smartware using installation cd. My book studio user manual unlocking the drive with the wd smartware software whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, the wd smartware software displays a drive is locked message in place of the content gauge for your my book drive. A workaround for removing western digitals smartware. Millions of people around the world trust their data to my book desktop storage. How to remove disablehide the virtual cd vcd for windows wd. A progress bar shows you how long it will take to remove wd my cloud. How do i remove a mybooks wd smartware virtual cd from my. When you find the program wd smartware installer, click it, and then do one of the following. The wd smartware may also be useless to some users who may want to remove it. Here, you will find more information on how to erase the drive and unlock it. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. Digital should be commended for listening to their customers and providing the means to disable the junky smartware. Remove wd smartware expert guide to help you uninstall. A progress bar shows you how long it will take to remove wd smartware installer.
I dont like having preinstalled software on my drive when i didnt ask for it. Memeo autobackup 30day trial is an easy, onetime setup, backup. You will note that my passport is either inactivated or disappeared by now. Then, click on the erase drive button below to begin erasing the drive. Click the remove or changeremove tab to the right of the program.
Connect your hard drive that you want to remove wd unlocker from. My book studio user manual unlocking the drive with the wd smartware software whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, the wd smartware software displays a drive is locked message in. So if the enclosure malfunctions, you cant recover your data, even if you pull the sata hard drive out and try to put it in another enclosure or put it into your computer as an internal hard drive. Oct 28, 2011 remove wd smartware from your western digital passport or mybook let me teach you something. My book essential edition user manual about your wd drive 4 software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installe d from the wd installer scr een that displays at the end of the hardware installation. From all the articles i came across, the write protect read only issue appears to be a widespread problem that happens to users. Wd smartware wd smartware is another great tool for recuperating access to your hard drive. Wds new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it easy enough so that anyone can do it, dale pistilli, vice president of.
How to unlock a wd external drive without a password ccm. Wd my cloud by western digital technologies should i remove it. How to change or remove encryption on westerndigital ultra external hard drive using wd security. Wont it cause things like registry errors and the like. I was able retrieve all my data from the wd drive and transfer it to a verbatim drive using data rescue 3. It comes preloaded with wds stupidware smartware software. I bought a my book essentials for home use, and it always puts the wd unlocker on my desktop. Sep 11, 2009 wds new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it easy enough so that anyone can do it, dale pistilli, vice president of. How to remove wd smartware virtual drive jared heinrichs. While it worked, it was a great drive, you can format it to remove the smartware, there is a built in pcp board that encrypts the data however. I read somewhere that as long as it isnt transferring files, it is ok to remove the usb chord. Should i remove wd smartware installer by western digital. Protect your data automaticallycontinuous backup instantly makes a second copy whenever you add or change a file. An affordable unit, quiet,i kinda like the capacity gauge.
Then i reformatted the wd drive and my mac immediately recognized it and asked if i would like to it be my time machine drive. The program to restore is password protectected and we have no way of getting that information. If you dont do this, you may lose data on the hard drive and it may get. Removing wd smartware from desktop macrumors forums.
That also includes an automatic backup software called smartware that cannot be removed. Nov 07, 20 wd smartware virtual cd manager is an application developed by western digital to help you manage the use of the vdc virtual cd. Jan 29, 2010 got a wd external drive for backup and the wd smartware icon is on my desktop and as i am not using the wd software i want to get it off my desktop but when i try to eject it or drag it to the trash it just goes right back to the desktop. Western digital my book studio user manual pdf download. Got a wd external drive for backup and the wd smartware icon is on my desktop and as i am not using the wd software i want to get it off my desktop but when i try to eject it or drag it to the trash it just goes right back to the desktop. How do you remove the wd smartware virtual cd drive from your. Once the cd is recognized it should display in your cddvd drive as wd smartware. Tips for getting started with the wd my book backup drive. Apr 01, 2016 however, if you are done with wd smartware because of this problem, you can find the free alternative to wd smartware that is handy to use. I cant safely remove my wd external hard drive when i try to safely remove my book external hard drive there is a long delay 30 seconds and then i get the message saying the device could not be removed. If your product is not listed above, please visit the product page. To uninstall wd unlocker, you would need to have wd security installed. This post will cover how to remove wd smartware virtual driver from wds mybook.
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